FAQ's
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General Questions
Delivery timelines depend on location and availability, usually between 7–10 weeks.
Once a vehicle arrives in the UK, it undergoes a full in house preparation process:
• Mechanical inspection
• Fully serviced
• Underbody treatment (Lanoguard)
• Paint correction if required
• Alloy wheel refurbishment if required
• Full buff & polish
• Professional detailing
• UK registration and documentation
• MOT (where required)
• Ready‑to‑drive presentation
We aim to deliver cars that feel fresh, honest, and enthusiast‑ready from day one.
Warranties are provided through Momentum Warranties
Yes, we can source specific models based on your requirements, a substantial deposit is required before we start the process.
We accept bank transfers and other secure payment methods.
No, we maintain full transparency in pricing with no hidden charges. The price you see is the price you pay.
Importing Process
We personally hand-pick the vehicles first from the Japanese auction houses, handle shipping, customs clearance, and deliver to your location if required.
Typically 7-10 weeks from purchase to delivery plus DVLA registration and if applicable IVA wait times.
We provide all necessary import documents, including Bill of Lading, customs clearance, and registration documents.
Pricing
Prices are based on vehicle condition, age, mileage, and market demand in Japan.
No hidden fees. All costs are transparent and communicated upfront.
Payments
We accept bank transfers and other secure payment methods.
Finance options may be available through our trusted third‑party lenders. NG Car Sales Limited is not FCA‑authorised and does not offer credit directly. If you require finance, we can introduce you to approved lenders who may be able to assist. All finance is subject to status and affordability checks.
Delivery
Japanese domestic‑market (JDM) cars are known for exceptional reliability, low mileage, and high build quality. Japan’s strict Shaken inspection system encourages owners to maintain their vehicles to a very high standard, meaning imports often arrive in better condition than equivalent UK models.
Yes, we can deliver to any location across the UK for a fee.
Vehicle Condition
We personally take the time to hand‑pick every vehicle directly from Japanese auction houses. We never buy or sell other dealers’ stock — every car we import is chosen by us, for its condition, history, and authenticity. If we wouldn’t drive it ourselves, we simply don’t buy it.
We can provide a copy of the Japanese auction sheet plus a CAR VX report can be provided upon request
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